Frequently asked questions
Answered by Mr. Kong, who leads Hua Zhong. Watch the "Ask the Boss" videos or read below.
What's the difference between a solid wood door and a cheaper board or hollow door?
Mr. Kong shows the difference in our video: the edge cross-section, the weight and the knock sound. [TO CONFIRM: how Hua Zhong doors are built (solid wood, board, aluminium-wood or a mix) and the key differences, in Mr. Kong's words.] Not sure which door suits your project? WhatsApp us.
Where does your wood come from, and what wood do you use?
[TO CONFIRM: material source and wood species/board type.]
Malaysia is humid. Will the doors warp, get mouldy or get termites?
[TO CONFIRM: Mr. Kong's answer. Don't claim water-resistant, anti-mould or anti-termite unless Hua Zhong confirms it for the doors sold in Malaysia.]
How much does a made-to-order wooden door cost? How is the price worked out?
We don't list fixed prices because every order is different. Send us your door size, quantity, style and location on WhatsApp and we'll send you a quote. [TO CONFIRM: what the price depends on, e.g. size, design, finish, quantity, installation; any minimum order; trade/project pricing.]
How long does it take, from measuring to installation?
[TO CONFIRM: typical lead time for measuring, production and installation, for homes vs projects.]
Is installation messy or noisy? Do I need to move my furniture?
[TO CONFIRM: whether Hua Zhong installs, which areas are covered, and what customers need to prepare.]
Is there a warranty? What happens if something goes wrong?
[TO CONFIRM: warranty terms and after-sales process. State no warranty period until confirmed in writing.]
How should I care for my wooden doors so they last?
[TO CONFIRM: Mr. Kong's care tips, e.g. cleaning method, products to avoid.]
Still have a question?
Send us a message on WhatsApp and our team will reply.
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Share your project type, door quantity and location, and we will prepare a quotation.
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Wooden doors and building materials, factory direct.
Contact
No. 9, Jalan Suria Park 1, Suria Park, Kawasan Perindustrian Kampung Baru Balakong, 43300 Seri Kembangan, Selangor.
WhatsApp: +60 17-848 9888
Call: +60 12-813 6985
Company
Hua Zhong Wood Industries (M) Sdn. Bhd. (华众木业)
202601018899 (1680996-X)