To ensure the security of all transactions and prevent fraud, access credentials are not automatically issued at checkout. After your purchase, (PLEASE EMAIL YOUR PURCHASE RECIEPT at, john@mailbox10.com ) We appreciate you’re understanding as we complete the verification process.

What to Expect:

1. Verification Timeline:
Please allow 1 to 48 hours for us to verify your transaction.

2. Delivery of Access Credentials:
Once your transaction is verified, your access credentials will be sent to the email associated with your purchase account.

3. Haven't Received Access After 24-48 Hours?
If you have not received your credentials within 24-48 hours, please submit a support ticket with a brief description of your issue.

4. Important: Avoid Filing a Dispute
Please refrain from filing a dispute immediately. We are committed to resolving any issues you may encounter. Initiating a dispute may delay your access or lead to order cancellation.

5. Unanswered Support Tickets:
If you do not receive a response to your support request within 24 hours, feel free to contact us directly via email at: john@mailbox10.com.

6. Your Trust Matters:
We understand delays can be frustrating. Please know that these measures are in place to protect both your purchase and our platform. We are doing our best to deliver your credentials promptly.

7. Check Your Spam/Junk Folder:
Occasionally, our emails may be filtered into your spam or junk folder. Be sure to check there, and confirm you're reviewing the inbox linked to your account.

8. Refunds & Disputes:
We kindly ask that you allow us the opportunity to assist you before requesting a refund or filing a dispute. Doing so prematurely may delay or cancel your order.

9. Optional:

WhatsApp Contact.  If you have a WhatsApp number, you're welcome to share it with us for direct communication. Please email it to: john@mailbox10.com. 

We sincerely appreciate your patience and cooperation.

Thank you for choosing us!