Refund Policy

REFUND POLICY

DPC SERVICES DISCLAIMS RESPONSIBILITY FOR THE COSTS OR LOSSES ASSOCIATED WITH ANY PRODUCTS OR SERVICES PROVIDED BY DPC SERVICES, DIRECTLY OR INDIRECTLY VIA ANY THIRD PARTY.

If a buyer/customer wishes to cancel an order before the item/service has been shipped or serviced, and if the item or service is in transit, a 10%-25% cancellation fee may be applicable.

If a customer/individual wishes to cancel the order, seeks a refund on the same order or places an order for the wrong product/service knowingly or unknowingly, they will be responsible for the round-trip shipment of the item or service(s) already provided, and a (20-30)% restocking/servicing fee will be applicable.

The buyer is required to return any defective merchandise before receiving a refund unless otherwise authorized.

DPC SERVICES is committed to ensuring your satisfaction with your purchase. If you need to return an item or request a refund for services purchased from DPC SERVICES, you may return complete, undamaged part/item(s) in their original condition (whether new or manufacturer-certified reconditioned) to DPC SERVICES within 30 days of purchase, along with your original receipt.

For services, you may initiate a refund within 30 days of purchase only if the service(s) are not already being rendered or have not already been completed. Some items/services may be non-refundable, including special orders and customized parts.

Additionally, some clearance and ‘as is’ merchandise may be non-refundable. To be eligible for return/refund, the item(s)/service(s) must be complete, undamaged, and in their original undamaged manufacturer’s box as purchased, complete with all original packaging, instructions, etc.

Service(s) refunded cannot already be in the rendering process or already completed.

Items/services that do not meet these guidelines cannot be returned/refunded.

Do not modify the items in any way, and do not order any service(s) unless you are sure you have the right service(s). Please ensure you have the correct item/service(s) before purchasing. We cannot accept for return/refund any parts/service(s) that have been damaged or services already rendered.

Partial returns of parts/kits are not accepted if parts were originally sold together as a kit/unit. When supporting hardware is included with the originally purchased part, that exact hardware must also be returned with the part return. Kits must contain all components originally included to be accepted for returns.

Service refunds can only be initiated if said service(s) are not in process within 30 days from the purchase date.

Subject to the terms of this Return Policy, DPC SERVICES accepts returns for full credit on the price paid for the items/services within 30 days of purchase (except special orders, customized items, and items identified as “No Return”).

Contact DPC SERVICES to receive instructions on the item/service to be returned/refunded, providing the receipt with the order number, and item/service number, along with a reason for the return/refund.

The purchase price paid for the item/service itself will be refunded.

Please note that DPC SERVICES is not responsible for shipping, taxes, installation labor, or any other costs other than the cost of the item/service itself.

Refunds may or may not be paid in the same way you paid DPC SERVICES, at DPC SERVICES' discretion (e.g., credit card payments, ACH bank transfers, e-check, etc.). DPC SERVICES reserves the right to limit exchanges and returns at any time, for any reason.